MacBook water damage – Ultimate guide to save your Macbook after a liquid spill.

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Spilled water on MacBook – Saving your MacBook after a liquid spill.

By: Team Trio 11-16-2016 


MacBook water damage It is safe to assume that if you are here then you, or someone you know, has experienced MacBook water damage.  If your are like most folks you packed up your soggy Mac and made  your way to your local Apple Store, waited in line only to be told that they won’t touch a Mac that has been exposed to liquid.  They may offer you a “Tier 4 Repair”, to the tune of $1240.00.  Understandably, these options don’t sit well with most consumers and this is why Trio123.com was created.

Once MacBook water damage has occurred, the liquid will likely make its way to the logic board and other components. The liquid’s minerals and salts immediately begin to eat away at the metal, silicone and fiberglass components. Often, the Mac will work for a few days after the spill and then stop working. This is due to the metals oxidizing and slowly corroding.  If there is a power source available, such as a battery, which is supplying power to the system (even if the computer is off), the electric current will interact with the liquid and accelerate this corrosion process. This causes the copper and other metals to migrate across the board. If this corrosion process is not stopped, you will likely end up with a very expensive paperweight.

Apple techs have become experts in detecting MacBook water damage and there are even strategically placed LCIs, or liquid contact indicators, throughout your Mac.  They are designed to change color when directly exposed to liquid. While the LCIs are largely reliable there are many documented cases of “false positives”.  In fact Apple settled an enormous class action lawsuit where people claimed that the LCIs in their iPhones were not functioning properly; thus customers were denied warranty coverage.  While LCIs in MacBooks have yet to be challenged in court…I can tell you after 20 plus years servicing Apple products these little guys are pretty reliable.  So if your strategy is to get one past the Apple Store I would estimate your chances are pretty slim.  Apple has put 10 liquid contact indicators in the new 15″ Retina Display MacBook Pro.               

MacBook LCI

Red stars show the LCI sensors that are hidden under a cable or another component and the blue dots show LCI sensors directly visible when the bottom case is removed.               

 

MacBook water damage repair

What to do when you spill water on your MacBook

When liquids and electronics meet, the results can be disastrous. At Trio we can relate to the sheer panic that sets in when MacBook water damage has occurred.  First and foremost, Don’t panic! Follow a few easy steps and you can save your data and avoid having to buy a new MacBook.

  1. Power your MacBook down as quickly as possible– Power off your Mac as soon as you discover that it has been exposed to liquid! The vast majority of spills occur when the MacBook is powered on and in use, it is imperative that you fight the urge to dry it off and continue working. Do not attempt to power the MacBook on until a service provider has inspected it.

Macbook power button

  1. Unplug any accessories –  This one is important, some devices send electrical current back to the Logic Board thus causing more damage. Additionally having any hole available so the liquid can escape from is always a plus.
  1. Dry off any and all external liquid  – While it will be nearly impossible for you to dry off any of the internal components so make sure you dry of the outside of your Mac carefully. When drying of the outer parts of your Mac, avoid rolling it around, doing so only cause the liquid to pitch and roll throughout the unit unnecessarily exposing more internal components to the liquid. Finally carefully flip the unit over keyboard side down and allow gravity handle the rest. This will direct the liquid away from the main logic board.

spilled water on MacBook

  1. Putting your MacBook in rice may give you a false sense of security.  Rice does not benefit a water damaged MacBook in any way. My guess is that this was a tactic used service providers to deter people from attempting to power on the device after the spill, if your Mac is in a big bag of rice then your not trying to power it on. We all know that it takes every ounce of self control not try to power your Mac on every hour to see if it has come back to life. Remember trying to power on your MacBook immediately after the spill is a big NO NO!

MacBook water damage

  1. Blow-dryers are Bad idea – Forcing heated air into your make will accelerate the drying process but it will also push the liquid across otherwise dry components exposing more of your MacBook’s critical internal components to the initial spilled liquid, additionally you may melt the keyboards internal membrane and rendering the keyboard useless.

Melted macbook keyboard

  1. If your Mac has a User serviceable Battery Unplug it. Electricity is the catalyst and accelerates the corrosion process.  If your Mac is still on, power down the unit down immediately and remove any power source.  If your Mac has a “user serviceable battery” you may want to completely remove the battery, newer MacBooks this is typically not an option

macbook liquid damage

Photo courtesy of IFixIt

As you can see a MacBook has many independent components that can be effected by a liquid spill.

  1. Get your MacBook to a service provider that is familiar with mitigating MacBook water damage – Our MacBook water damage repair services are available nationwide by using our simple 3 step process.  Trio is the repair option for people who appreciate superior technical expertise and a customer experience focused on value and integrity.  Whether it’s a simple RAM or hard drive upgrade or a complicated MacBook water damage repair, Trio has you covered.

Our Apple Certified Technicians, with over 10 years combined experienced, offer comprehensive Mac repair services for your Apple products at up to 40% less than the Apple Retail Store and far lower than our competitors. We offer an industry leading 1 year worry free warranty on all repairs & convenient free shipping options on all repairs. We love Apple &  Apple’s Genius Bar is a fantastic resource for simple technical support issues, but what if your problem isn’t so simple? What if there is no Apple Store in your area? Who do you turn to for Mac repair? Look no further Trio123.com here to help!

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MacBook Water Damage Repair

$449$889

4.89 out of 5
19 Reviews
Rated 4.89 out of 5 based on 19 customer ratings
(19 customer reviews)
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Our flat rate pricing model for MacBook water damage repair is amazingly simple, absolutely no surprises or hidden charges only real savings.  All of our pricing for your specific MacBook is clearly displayed below and you pay nothing until the repair is complete. Once your damaged MacBook arrives at our repair facility, we will outline what is needed to restore your MacBook to pre spill condition. It is impossible for anyone to provide a accurate repair time estimate without a physical inspection.  Check out our FAQ or How It Works.

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19 reviews for MacBook Water Damage Repair

  1. Rated 5 out of 5

    Sarah D.

    Amazing. I spilled a cup of coffee on my key board and ruined my logic board. Trio managed to save everything (literally a life saver, I’m a graduate student in the middle of spring semester), I’m an extremely satisfied customer! Thank you !

  2. Rated 3 out of 5

    Kom O.

    Affordable but took 2 weeks, I’m in school so being with out my Mac for 2 weeks was unbearable.

  3. Rated 5 out of 5

    Chris Mitte

    Great service! My cat jumped up on a table and knocked over a glass of water directly onto my keyboard about a week and a half ago, and completely destroyed my Macbook pro.
    Greg had it fixed in about a week and a half! They replaced my display, keyboard, airport wireless card, and fixed my logic board for the estimated cost $580. I was an annoying customer- calling in pretty often to see what was up- Greg and his team were patient and explained everything they were doing. I don’t live in the area, so they paid for the Fedex of the laptop to them, and shipping right back to me. Awesome service!

  4. Rated 5 out of 5

    Sam D.

    I can not say enough good things about these guys They had my MacBook Pro back to me within a week (over a holiday weekend too!). I had a little spill on my MacBook and was devastated that it was not working. I took it to the Apple store first and they quoted me a whopping $800 flat fee for liquid damage. So my husband and I were trying to think of any way not to pay that for the Mac. Luckily I found them through Google and called to set up a drop off appointment. They were so wonderful! My MacBook Pro is back to me and working perfectly. They went above and beyond with their service and I know that this is the only place I will be going for any of my Apple repair or upgrades! I wish I had more friends with Macs so that I could tell them this is the only place they will ever need to go! Thank you for the wonderful service Greg!

  5. Rated 5 out of 5

    Sean H.

    Very happy with this transaction, the repair only took a few days and I saved $350, way better option than Apple. THANK YOU TRIO!

  6. Rated 5 out of 5

    Randall S.

    Overall, great job!
    My daughter had spilled a drink on her MacBook just a few months after the AppleCare package had expired. My daughter took the laptop to the Apple Store and they said the laptop was finished. Beyond repair.
    Having worked with Macs for years, I suspected otherwise. I told her to let me have the Mac and go buy something else.
    After doing some research I came across Trio. I was very excited about their Liquid Damage Repair. Considering the substantial investment I put into the unit, I at least wanted to give it a shot. After all, 90% of the liquid damaged MacBooks they say are repairable.
    Initial contact: I live in town, and tried to expedite the order to save them/me a few bucks by dropping the unit by. Contacted them through their site Friday. Received response within a few hours. Was able to Fedex that day.
    Received response from Fedex that unit had be received by the following Tuesday. Took about a a day for technician to call and update me about repair. Told me what my options were. My unit had taken some damage; though, could be repaired. One of the memory slots had failed. To get it back to full operation would require a new/logic board repair. A bit beyond the price of the liquid damage repair. I opted for the liquid damage repair, which left me with 1 slot and 1 GB of ram.
    Technician was very knowledgeable about what OS would run smoothly with the current system ram. Said 10.5 Leopard or 10.6 Snow Leopard would work well. Said he had a few more tests and would call me when repair was complete. Two days later he called and said I could get it Fedex or come pick it up.
    Long story short, I picked up, installed 10.6 Snow Leopard, works great.
    Overall, great job! Took a little longer to repair than I would have liked. Sure beats having an expensive paperweight.

  7. Rated 5 out of 5

    Belinda M. Princeton NJ

    Have to agree with all the 5 stars, flawless experience. Trio was the best price we could find by far and their 1 year warranty is many times longer than anyone else we shopped. Very satisfied customer.

  8. Rated 5 out of 5

    Lindsey O.

    So loosing data is OBVIOUSLY VERY stressful but the guys or gals (Not Sure) at trio123.com are legit. I had a quote in hand from another data recovery company for $2000.00 and I was initially skeptical of Trio’s drastically lower price but when I challenged them on it there explanation was simple, ” In 75% of data recovery cases the cause of the data loss is software related and the process for this type of recovery is straight forward and simple” basically they said that most data recovery companies overcharge for what is a relatively simple service. Thank you Trio for always being clear about the process and costs. within about a week I was back up and running. Sadly, it cost $349 plus I had to spend another $100 for the new external, it wasn’t cheap but I chalk it up to a learning experience and I’m just relieved I have all my stuff back in working order.

  9. Rated 5 out of 5

    Mark G Boulder Co.

    So lucky I found Trio on Google, truly affordable and super fast. A+++++++

  10. Rated 5 out of 5

    Danny A. NYC

    If you are reading this, then you are probably in the same situation that I was in when Trio tweeted me, in my haze of Mac induced panic! My MacBook was drunk on a glass of chardonnay and was not taking it well. In fact the drink was the death of it! Or so I thought. The reviews were so great that it actually made me suspicious but I am so glad that I did not allow my paranoia get the best of me and called them to discuss my situation. Jordan was absolutely wonderful! After our conversation I was confident that I had found the right place to repair my Mac. When I received my Mac back I nervously opened it up and it was like nothing had ever happened!! All data, passwords etc were intact … it actually opened back up on the same pages that I was browsing just before the accident.
    They even replaced my battery so my MacBook Air is performing like new! Bravo

  11. Rated 5 out of 5

    Samantha D. Austin Texas

    I can not say enough good things about TRIO! They had my MacBook Pro back to me within a week (over a holiday weekend too!). I had a little spill on my MacBook and was devastated that it was not working. I took it to the Apple store first and they quoted me a whopping $800 flat fee for liquid damage. So my husband and I were trying to think of any way not to pay that for the Mac. Luckily I found them through Google and called to set up a drop off appointment. They were so wonderful! My MacBook Pro is back to me and working perfectly. They went above and beyond with their service and I know that this is the only place I will be going for any of my Apple repair or upgrades! I wish I had more friends with Macs so that I could tell them this is the only place they will ever need to go! Thank you for the wonderful service Greg!

  12. Rated 5 out of 5

    Kim B. Atlanta Ga

    I have to admit I was a bit skeptical sending my beloved MacBook Pro to Texas but i figured I didn’t have much to lose considering I basically have a very expensive paper weight. The techs at Trio called me about a day after my Mac arrived to let me know they were able to get my Mac back up and running but that I needed a keyboard replacement. The price quoted was higher than I expected at $448.00 but considering Apple wanted $850.00 it was reasonable. Still skeptical I paid for the repair….3 days later my Mac showed up and it is PERFECT!! In fact I am writing this review on it!! SOOOO happy I found you guys and I will spread the word Trio is amazing!!!

  13. Rated 5 out of 5

    Stan L. San Francisco

    I have a lot of respect for this business and I will tell you why. 
I sent my MacBook Pro to Trio due to a fried logic board. They were able to give me a FREE and accurate diagnostic of my machine, which came out to be about $500 to replace ($300 cheaper than what Apple charges!), and although it was out of my price range, they did a great job of presenting me with my options. 
A miscommunication delayed my order (though to no real effect, since my computer was technically useless anyway), but Trio went out of their way to correct their mistake by contacting me to discuss my options in a very straight-forward and clear manner – showing an integrity and conscientiousness that I think we can all agree is hard to come by. We were able to come to great deal that was a win-win for both of us, leaving me a very happy customer. 
All in all, these guys did their job and did it right – responsibly, and honestly. It was a bit of a stressful feeling to send my Macbook to Texas it was the right call, I am satisfied with my experience with Trio. I recommend these guys!


  14. Rated 5 out of 5

    Calvin O. Brooklyn Ny

    So loosing data is OBVIOUSLY VERY stressful but the guys or gals (Not Sure) at trio123.com are legit. I had a quote in hand from another data recovery company for $2000.00 and I was initially skeptical of Trio’s drastically lower price but when I challenged them on it there explanation was simple, ” In 75% of data recovery cases the cause of the data loss is software related and the process for this type of recovery is straight forward and simple” basically they said that most data recovery companies overcharge for what is a relatively simple service. Thank you for always being clear about the process and costs. within about a week I was back up and running. Sadly, it cost $549 plus I had to spend another $100 for the new external, it wasn’t cheap but I chalk it up to a learning experience and I’m just relieved I have all my stuff back in working order.

  15. Rated 5 out of 5

    Kristen R. Scottsdale Az.

    The guys at Trio are incredible! I was so worried when my two year spit water on my less than one year old macbook pro. I was devastated and thought i would never see it again. I did some research and found trio123.com, I was a little nervous sending my computer to Texas (i live in Arizona) but i knew i had no choice but to give it a shot or pretty much kiss my $1600 computer away. The techs quickly assessed the damages and they sent me a quote (which was not too far off from the quotes they have online). I was pleased and they even set up a payment plan for me. It took a few weeks to get my computer back but i got it today and I’m writing this review on it! I couldn’t be happier. The customer service is great and they really keep you in the know every step of the way! Highly recommended!

  16. Rated 5 out of 5

    Melinda W.

    My MacBooks hard drive crashed around mid-March, so I called Trio on the recommendation of The Apple Store here in the Redmond area after installing a new one. The very pleasant lady (I think her name was Michelle) on the phone explained my options, clearly stated the possible price ranges and assured me that if they could not recover the data I could have my drive back if I wanted.
    I explained that most of the things I wanted were Word files containing all my late husband’s writing and our photos that we spent a fortune to have digitized. Since we traveled a lot I had several thousand, including some special ones of birthdays and weddings that were irreplaceable.
    She called me back in just a couple of days after I’d shipped the drive and told me the cost (I was shocked), which was at the low end of the price range. After getting a good replacement drive it came to about $349.00. I found them very accommodating. I am ever so thankful that these folks WERE kind, professional and understanding.

  17. Rated 5 out of 5

    Danny ARoberto T. Estes Park, CO

    So I’m a dj and some idiot sat a drink behind my 15 inch macbook pro on the table and then another idiot bumped the table and knocked it over…the music cut off, everything went black…I thought someone stepped on the power cord…then someone showed me the spilled drink…..I picked up my laptop and it was dripping….(yikes)…I started damn near hyperventilating lol I kept trying to turn it back on and after 5 minutes it did come back on and I finished the party. Cool, right…NO because the next day once the battery was about to die…I plugged the power cord up and heard funny noises and boom off for good. Of course then I found out, never plug it up until you are sure it’s dry. I took it to the Apple store….flat rate $1240 to fix…At this point it was 3 yrs old and I only had one more month of applecare. I just had them remove my hard drive and I purchased an enclosure and used it as an external on my old macbook. In the meantime, I used that as my backup and then purchased a new 13 inch pro that I hope I will never have to take to that club. I kept researching and about 6 wks later found trio123. I was hesitant because I was sending it to strangers in another state but otherwise it was just sitting there so I took a chance. So glad I did, because I’m typing on it now….they fixed it perfectly, they put my hard drive back in and everything and kept me up to date on the status. I would recommend them to anyone who had the unfortunate encounter with liquid and their mac. Awesome service and they give you a whole year warranty vs Apple’s 45 days!

  18. Rated 5 out of 5

    S. Christopher San Antonio TX.

    Great service! My cat jumped up on a table and knocked over a glass of water directly onto my keyboard about a week and a half ago, and completely destroyed my macbook pro. Trio had it fixed in about a week and a half! They replaced my display, keyboard, airport wireless card, and fixed my logic board for the estimated cost- 680. I was an annoying customer- calling in pretty often to see what was up- and Jim was patient and explained everything they were doing. I don’t live in the area, so they paid for the Fedex of the laptop to them, and shipping right back to me. Awesome service!

  19. Rated 5 out of 5

    Hannah R. Los Angeles CA

    I spilled orange juice on my MacBook Pro keyboard, and I thought there was no hope to ever get it working again. I took it to Apple, and they told me it wasn’t worth repairing. Cheaper to buy a new one. They found me on twitter of all places (not sure how but kinda brilliant if you ask me) They repaired my MacBook for about half of what Apple would have charged, arranged for FedEx ( I’m in Los Angeles), and kept me updated throughout the repair. After 3 weeks my MacBook is as good as new. Still can’t believe how lucky I am to have found this place. They will bring your Mac back to life!

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MacBook Water Damage Repair Cost

Our promise to you is that your MacBooks water damage repair will never exceed our price cap so you can rest assured you will not get a surprise when your bill arrives when your repair is competed.  In the event your MacBook is NOT repairable we will return the unit to you at no charge.  All MacBook water damage repair comes with a 1 year warranty. At Trio we understand it can be stressful to ship your MacBook out after a data loss or liquid spill, thats why we are always available by phone at  512.956.TRIO (8746) or submit your technical question directly to our team using the contact us tab below and we will respond the same business day.


 

macBook water damage repair cost macBook water damage repair cost
MacBook Air 11 $479 1 Year warranty $840 45 Day Warranty
MacBook Air 13 $499 1 year Warranty $840 45 Day Warranty
MacBook Pro 13 Non Retina $579 1 Year Warranty $840 45 Day Warranty
MacBook Retina 12 $609 1 Year Warranty $840 45 Day Warranty
MacBook Pro 13 Retina $609 1 Year Warranty $840 45 Day Warranty
MacBook Pro 15 Retina $889 1 Year Warranty $1340 45 Day Warranty
MacBook Pro 15 or 17 NonRetina $849 1 Year Warranty $1340 45 Day Warranty
MacBook Pro 13 or 15 Retina w/ Touch Bar Service Coming Soon $1340 45 Day Warranty

When your MacBook reaches Trio, we make a repair assessment within -48 hours, 90% MacBooks we receive are reparable. As soon our team makes an repair assessment you are notified and we begin working. Our repair technicians carefully take apart the lower case of your MacBook. The proprietary process at Trio removes water and liquids and treats the MacBook logic board. In most cases of  a trackpad, keyboard or battery will need to replaced when this occurs, Trio only uses genuine Apple parts for all repairs.

MacBook water damage repair process

Thorough Diagnostic – Any MacBook that is exposed to liquid requires a thorough inspection, even a small amount of corrosion untreated can cause a system failure further down the road.

  • Inspect Keyboard and Track Pad for ANY corrosion or sticky residue – If found a keyboard or track pad replacement is recommended.
  • Inspect Main LogicBord for any sign of liquid exposure.  This should be done with a high powered stereo microscope, each SMD component should be checked for any signs of damage.  If damage is found logic board should be cleaned ultrasonically and damaged SMD components replaced. Here is a video of the SMD repair process. 
  • All display connections and wiring should be throughly inspected, any sign of liquid exposure and the display replacement recommended.
  • Data Integrity –  Data integrity should be checked and re checked.  In the vast majority of cases data is not effected. If corrosion is present on SSD or HD replacement is recommended.

Once repair has been completed all units are thoroughly tested to ensure you receive the same amazing performance you enjoyed prior to the spill.

 


Important to think before you act – What do I do now?

The first thing we can tell you is if you take a water logged Mac into any Apple store chances are you leave with a pretty bad taste in your mouth, while Apple excels at creating magical devices we all love when it comes to servicing these devices the so called Genius Bar often falls short. Here is a sample of what you can expect when you have Apple repair your Macs water damage.

  • The Apple store may decline to repair your MacBook water damage completely This varies from location to location but Apple has built a reputation for declining to service liquid damage citing some type of liability issue, not sure what the liability issue is but my guess is that they intention is to sell you a new MacBook.  The time that I spent working at Apple the policy for handling MacBook water damage was vague at best. I typically hinted that the customer should look for a 3rd party solution.
  • The fee for all MacBook water damage repair on all 13″ MacBooks – MacBook Airs – MacBook Pros at The Apple store is $840.00 –  The fee for all Mac water damage repair on 15″ MacBooks Pros is $1340.00 – That is not a typo, now that you have pulled yourself up of the floor ill explain. Before Apples entry into the retail market (Pre Apple Store) the repairing of Macs was a cost centre  (A cost centre is a part of an organization that does not produce direct profit and adds to the cost of running a company), thus there were hundreds of independent service providers that supported the repairing of Macs.  With the introduction of the brick and mortar Apple Store and the invention of the Genius Bar, Steve Jobs quickly realized that those pesky repairs that used to cost the company millions of dollars could be converted in to a huge profit center (A profit center is a part of a corporation that directly adds to its profit.) not only could they make a boatload of money repairing Macs but the repairs that were not profitable they could price at a level that it would not make any sense for the customer to agree to,  thus driving the sales of new Macs.
  • MacBook water damage is not covered under AppleCare – Im of the personal opinion that AppleCare DOES add value (I can fix just about anything that could ever happen to my Mac or iPhone and I still purchase AppleCare for all of my devices),  that being said where AppleCare falls short is when it comes to accidental damage to MacBooks iMacs and MacPro’s. Unfortunately even a simple call to AppleCare to troubleshoot your Mac after a liquid spill can have long lasting effects, Apple logs every interaction with a customer based on the MacBooks serial number, so if you mention to Apples support team the your troubles started with a glass of spilled water near your Mac chances are your macBook will be flagged as liquid damaged and will not eligible for warranty coverage regardless of where you get the repair done.

AppleCare price chart

Photo Credit MacWorld

Spilled water in MacBook

One of the biggest challenges facing repair technicians today are the common misconceptions and things that consumers don’t yet understand MacBook water damage. This has led us here at Trio to take on some of these misconceptions, simply by sharing the truth. Some of this may sound a little harsh but we are confident that if you have good information you will make good decisions when it comes to repair your MacBook.

 

1. You should always disclose your devices water damage,no matter the circumstances of it.  

This seems like a no brainer but more often than not people don’t disclose MacBook water damage. Even if you suspect water damage you should give the technician a heads up because what starts as a simple keyboard replacement can turn into hours of troubleshooting other issues caused by the  MacBook water damage.  At the end of the day we all want the same result, for your MacBook to be back up and running PERFECTLY!  If your concerned about getting “hosed” by Apple with their outrageous MacBook water damage repair pricing we would suggest you take a look at our liquid damage repair products and compare our straight forward pricing structure with savings of about 50% versus the Apple Store.

2. You should also disclose any previous self repair attempts to your technician.

Think of a doctor asking for your medical history. We’re basically performing surgery on your device, and we need to know if anyone else has been in there. It’s easy to damage a device during a repair, and really easy to see if a device has been tampered with previously, so we need to know if  anyone else has attempted to repair it…just in case. This includes ANY attempts you or a friend may have made trying to fix your MacBook water damage. Remember we are on the same team and we all want the same result.

3. If you attempt (and fail) to repair your MacBook water damage yourself, and then bring it to us in pieces, Have No Fear We Can Fix It! 

Don’t expect us to be overly thrilled about it. While we applaud your DIY spirit,  It’ll probably take longer than it would have otherwise, and no, we can’t offer you a discount.

We know iFixit makes it look easy, but it’s way harder than you might expect and there are hundreds of things that could go wrong – which in turn, could increase the cost of your repair. Break a connector off the board and that repair could cost you a lot more than you’d even like to know. Unless you’re a highly confident and skilled “DIY-er,” we always suggest taking your broken devices to your local repair shop.

But if you do attempt a repair and can’t finish it, don’t worry – you’d be amazed (and reassured) to know how many times this happens to us. Just bring all the pieces to us and we’ll put it back together again!

Spilled water on MacBook 

While this may seem like a no brainer there is more to this than one may think….there are many variables to consider. First it depends on what type of liquid we are talking about.  Water, tea and coffee are not particularly acidic and tend to be the easiest an quickest to repair and restore.   On the other hand, wine can pose a new set of challenges due to the acidity.

Of all liquids to spill on your MacBook water is by far the easiest to mitigate.  Things like keyboards and trackpads are relatively resilient to water spills, but don’t let this lull you into a false sense of security, as you can see in the video below even a small amount of plain water usually will cause your MacBook to fail and require service. So remember if you have spilled water on your MacBook it’s the smart play to have the unit serviced to ensure the years of use you expected when you first purchased your MacBook.

Below is a video of a 2012 15″ MacBook Pro coming in contact with about .1 ounces of plain water (the equivalent of a few drops of condensation from a cold drink) As you will see even a tiny amount of liquid will cause your Mac to immediately shutdown.


Spilled water on MacBook –  MacBook water damage and corrosion.

Corrosion is a process, which converts refined metals to their more stable oxide. It is the slow and gradual deterioration of materials (usually metals) by chemical reaction within their environment, In this case the corrosion occurs with you combine electricity, metal, water and oxygen, creating iron oxide (or what is more commonly known as rust). There is no reliable timetable for this process to occur; a MacBooks internal components typically begin corroding  immediately after the water spill, in some cases your Mac can function normally for days or weeks without showing any signs that there is a problem.  How fast the corrosion process takes is dependent on a ton of factors we have no control over like humidity levels, the severity of the spill and how long the device was in contact with the liquid.


MacBook water damage


Spilled water on MacBook Keyboard

Below is a picture of the damage caused by spilled water on a MacBook keyboard and trackpad ribbon cable, as you can see even a small amount of liquid can cause functionality issues, however this customer was lucky and her repair only required a replacement of the trackpad and keyboard ribbon cable for a total cost of $149.


MacBook water damaged keyboard

spilled coffee on MacBook

 Spilled coffee on MacBook ? Here are a few additional things to consider.

Spilled coffee on MacBook ? Nothing will stop your heart quicker then spilling your white chocolate mocha all over your beloved MacBook, we all know when liquids and electronics meet, the results can be disastrous.  There are distinct differences between MacBook water damage and that of coffee spilled on your MacBook here are a few things to consider,

  1. Milk and Sugar – When things like milk and sugar are added to the equation you will in most cases need to replace the keyboard and track pad. 
  2. “My MacBook is still working after I spilled coffee on on it”  – We often see cases where MacBooks will work for a few days after a coffee spill only to eventually succumb to damage done by the spill.  Often times spilling a liquid that has lots of sugar like, soda, energy drinks or coffee will slow the corrosions process by a few days often lulling you into thinking your in the clear.  It’s still our best advice to ALWAYS have your MacBook inspected after even a minor spill to ensure that your in the clear.  
  3. I’ve got this…fixing MacBook water damage DIY – I could write for days and not touch on half the pitfalls of the casual electronics tinkerer.  Ill just say that unless you having working knowledge of PCB (Printed Circuit Boards) or BGA soldiering I would leave this one to the experts. We get countless emails from people saying “So I fixed my MacBook after I spilled beer in it, BUT the keyboard, display and battery still don’t work”  This is why self repair is usually a bad idea, most units we see that people have attempted to self repair are a lost cause by the time they get to us.  

 Spilled Wine on MacBook ? Here are a few additional things to consider.

Spilled wine on MacBook ? Wine are VERY acidic! 

MacBook water damage repair ready to get started

20 Comments

  1. Laura I. April 5, 2017 Reply

    hi Trio-

    I have a 2015 13″ MacBook Pro w/ retina display, I spilled orange juice on my keyboard and my Mac wont turn on at all. I don’t have a back up of ANY of my data, How soon after you diagnose my issue will you know if my data is ok?

    Thank You!!!

    • Author
      Greg Mccatty April 5, 2017 Reply

      Hi Laura –

      Data integrity is one of the first things we verify, if we detect any issues with your data we will immediately begin data recovery. Data recovery is included with all liquid damage repairs!

  2. E Mordy April 1, 2017 Reply

    why dont you guys repair the new macbook pros with touchbar?

    • Author
      Greg Mccatty April 5, 2017 Reply

      Hi E,

      In our experience it takes between 3-6 months for genuine Apple replacement parts to become available on the secondary market. We are in constant communication with our suppliers and will roll out the service as soon as genuine parts are available.

  3. Jon A. March 23, 2017 Reply

    I have a few MacBooks my family has spilled different things on laying around, will you offer a discount if we send 3 in for repair?

    • Author
      trioadmin March 23, 2017 Reply

      We can Jon, place your order above and we can do $50 off each repair with 2 or more repairs.

  4. Matt T. March 21, 2017 Reply

    Hello…my Macbook got wet inside my backpack and wont turn on now. Took it to Apple and they want $1400 to fix!!! Why are you guys so much cheaper?

  5. Brandi C March 21, 2017 Reply

    My Mac has just a few keys not working after I spilled water on my Macbook, do you offer just keyboard replacement? also the trackpad acts funny sometimes

    • Author
      trioadmin March 21, 2017 Reply

      Hello Brandi – We do offer a “keyboard only” repair for $229 as long as we determine that nothing else was exposed to liquid. We also have a tutorial on macBoo keyboard repair on our youtube channel.

  6. Jenifer C. March 21, 2017 Reply

    SO I know this sounds strange but my cat peed on my macbook while it was closed and it will not turn on now, the Apple store will not even try to fix it. Can you guys help?

    • Author
      trioadmin March 21, 2017 Reply

      Hello Jennifer –

      Not strange at ALL, we saw this all the time at Apple. Read this horror story. The issue was nobody wanted to touch it and the store managers we reluctant to force anyone to do so. I can tell you that urine is very acidic and usually results in a total loss, that being said we are happy to take a look for you, you can place an order for MacBook water damage repair here. Keep us posted on your journey!

  7. Logi M. March 20, 2017 Reply

    How do I get it to you guys?

    • Author
      trioadmin March 20, 2017 Reply

      The flashing question mark indicates a hard drive “issue” not a definitive hard drive failure. You can place an order for service here MacBook Water Damage

  8. Amanda C. March 19, 2017 Reply

    I have a 15″ Macbook Pro with retina display that I spilled a protein shake on, believe it or not it still boots up. Obviously it’s sticky and gross and needs to be repaired. Any idea what I would be looking at as far as cost and length of repair time?

    • Author
      trioadmin March 20, 2017 Reply

      Hi Amanada –

      We charge a flat rate of $889.00 for all 15″ MacBook Pro’s with retina displays, we will completely clean all of the spill out and will typically replace the keyboard and battery in cases of sticky substances being spilled. All repairs are warrantied for 1 year. Good Luck!

      • Author
        trioadmin March 20, 2017 Reply

        Most repairs are completed in 3-4 days.

  9. Logi M. March 17, 2017 Reply

    Its a 2014 13″ MacBook Pro Retina : )

  10. Logi M. March 17, 2017 Reply

    I spilled water on my roommates MacBook, we tried drying it out for 4 days and now when we turn it on it only has a flashing question mark and the fans are going crazy, any thoughts? We were interested in getting it repaired if you guys thought it was worth it. Thank You!

    • Author
      trioadmin March 20, 2017 Reply

      Hello Logi –

      The flashing question mark indicates an issue with the hard drive, and the spinning fans is a common symptom of a short on the main logic board, all of these are addressed with our repair service. Flat rate repair is $609.00 for all 13″ MacBook Pro’s with retina display and include a one year warranty.

    • Logi M. March 20, 2017 Reply

      You said a hard drive issue, does that mean the hard drive is fried?

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